Contact Us
Got a question about one of our reviews, spotted something that needs updating, or just want to flag a new sweepstakes casino we should look at? This page tells you how to reach Sweepstakes Casinos and what kind of things we can actually help with.
How to reach us
The best way to contact us is by email at [email protected]. We read every message and try to respond within a couple of business days, though it can take a little longer during busy periods, such as when a wave of new sweepstakes casinos launches or an operator changes its state availability.
What we can help with
We're an independent research and comparison site, not a casino operator, so there are some things we can answer well and others we simply can't. Here's a quick guide before you write in:
- Corrections and updates: If you've noticed an offer, a state restriction, or a redemption detail on our site that's out of date, tell us. Sweepstakes casino terms — welcome offers, eligible states, minimum redemption thresholds — change often, and we'd rather fix an error than leave it standing.
- Site suggestions: If there's a new sweeps cash casino you think belongs on our radar, or a topic you'd like us to cover in more depth, let us know.
- General feedback: Good or bad experiences with a platform we've reviewed help us keep our coverage honest and current.
What we can't do is act on your behalf with an operator. If you have a problem with an account, a redemption, or identity verification on a specific sweepstakes casino, that has to go through the platform's own customer support — we have no ability to access accounts, process redemptions, or intervene in verification checks. We also can't offer legal or tax advice; if you have questions about whether sweepstakes casinos are permitted where you live, or how a Sweepstakes Coin redemption might affect your taxes, those are best directed to your state's regulator or a qualified professional.
Before you write in about a specific casino
Because eligibility, promotions, and redemption rules vary by platform and by state, and because operators update their own terms independently of anything we publish, it helps to check the operator's own terms and conditions page first. If your question is really about whether a platform is appropriate for your situation, our Responsible Gambling page and our Terms and Conditions page cover the general ground rules that apply across the sites we review.
Who's behind the reviews
You can find out more about how we approach this site, including how we research and compare sweepstakes casinos, on our About Us page. We're upfront that some of the offers listed on lakecounty-michigan.com are commercial partnerships — the publisher may earn a commission when readers sign up through certain links — but partnership status never decides where a platform ranks. Our ratings are based on the same criteria for every operator we cover.
A note on what we're not
Sweepstakes Casinos is a comparison and information resource. We don't operate any sweepstakes casino, we don't process payments or redemptions, and we don't verify individual player accounts. Nothing on this site should be read as legal advice about whether a particular platform is available or permitted in your state — availability changes, sometimes quickly, and it's always worth checking an operator's current terms directly.
If you're unsure whether your query fits what we can answer, send it anyway. Worst case, we'll point you toward whoever is better placed to help.